
December 8, 2024 in Padma Family
The Next Generation of Padma Legends: Meet Elta"Padma Legends" is a term we have introduced for Padma Family members who have been with us for many years. Some have been part of our journey since the opening of Padma Hotels' oldest property, over 30 years ago. Having been with us for so long, they are more than just team members; they are true legends. Many guests have formed lasting connections with them and return year after year, eager to reunite with their found family.As we celebrate these cherished Padma Legends, we are also excited to welcome the rising stars and the next generation, who carry forward the same legacy, values, dedication, and warm Indonesian hospitality that has made Padma Hotels feel like home for so many. One such star, who has been receiving countless positive mentions both during guests' stays and in online reviews, is the smiley Elta from Padma Resort Ubud. Let’s get to know this bright and passionate soul who has won the hearts of so many of our guests.Always happy to welcome you at Padma Resort UbudElta began her hospitality journey during university, where she majored in Food and Beverage, driven by her aspiration to work in a 5-star hotel. During her studies, she participated in a campus debating championship, won first place, and was rewarded with her first international travel experience to Thailand. After graduating, we were fortunate to be chosen as the place where she would launch her career. In 2017, Elta joined Padma Resort Ubud as a Waitress at the Pool Café and Bar for a year. Thanks to her hard work and dedication, she was promoted in her second year to Guest Relations Officer at The Puhu Restaurant.Elta on her graduation day"In 2021, I had the opportunity to transition to the Front Office department as a Hotel Guest Relations Officer. I met most of the guests every day, from breakfast in the lobby to check-in and check-out, and strolled around the resort to explain the hotel facilities," Elta explains. Her main responsibility was to ensure guest satisfaction and create memorable experiences for everyone. Most recently, in 2023, Elta was promoted to Suite Butler at the Club Lounge. "Over the course of my seven years at Padma Resort Ubud, I have thoroughly enjoyed my work, as I continuously learn something new every year," she adds.Explore the neighbouring island on her day offElta’s decision to pursue a career in hospitality was influenced by her family background. Many of her relatives worked with foreigners, and English was often spoken in their daily conversations. With an extroverted personality and a natural affinity for connecting with others, Elta thrives in environments where she can meet new people and build lasting relationships. “Engaging in conversations with new individuals helps me gain valuable perspectives on life. Moreover, delivering excellent service during guests’ stays at Padma Resort Ubud gives me a deep sense of satisfaction, especially when I see their happiness,” Elta says.Her genuine passion for people and her commitment to providing exceptional service have made her an integral part of the Padma Family. When you spot this vibrant and welcoming lady around the resort, be sure to say hi - she will be more than happy to brighten your day!
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